Services

Business Process

To enhance effectiveness, efficiency, and customer satisfaction, the Company implements procedures, workflows, and service stages for loading and unloading activities.

To ensure the smooth flow of goods, improve the effectiveness of port operational performance, measure the service performance level of port operations, and serve as a basis for considering port service tariff calculations, the Company has established a business process. This business process is in accordance with the Operational Service Performance Standards at Tanjung Priok Port as stipulated by the Tanjung Priok Main Port Authority.